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Marker Seven, a leading provider of Web-based creative and technology solutions, was selected by Telecom, Inc., a premier provider of outsourced contact center solutions, to redesign and revise content for their Web site: www.telecominc.com. The project goal was to more effectively communicate Telecom’s services to their target market and to maximize sales opportunities by providing sales and contact information with a clean, fresh Web site.
“We were impressed with Marker Seven’s portfolio and felt their design direction best matched our goals,” said Jon Martin, President at Telecom, Inc. “We solidified our decision after meeting with the Marker Seven design team and recognizing the attention they paid to clearly understanding our industry and corporate goals.”
To compete with large contact centers, Telecom Inc. had to enhance their image to clients and showcase their blend of old-fashioned personal services with tomorrow's technology. “Their previous Web site didn't accurately communicate their prominence in the industry,” said John Clauss, CEO at Marker Seven.
Marker Seven provided a high-quality solution tailored to Telecom’s desire to increase clients’ attention, while also highlighting their ability to produce reliable results with exceptional technology and highly personalized service.
“We updated Telecom, Inc.'s online presence to match their high-quality and service expertise,” said Scott Abbott, Creative Director at Marker Seven. “The new site design features their services on the home page, and gives them a more corporate look and feel, without losing the human touch.”
“Our new site better represents our company philosophy and provides sales prospects with the information they need to make intelligent sales inquiries,” said Martin. “The site has a great mix of traditional values and a modern feel.”
Telecom, Inc. is a premier provider of outsourced contact center solutions. Telecom, Inc. is a full service, multi-medial contact center offering a fully integrated program of today’s most efficient and effective customer service solutions, customized to meet client’s individual needs. Telecom, Inc. offers a combination of customized services, the latest technology, and operational expertise. Since 1993, Telecom, Inc. has taken great pride in providing the vital link between businesses and customers.
Marker Seven is a full-service digital agency. Established in 1999 and headquarters in San Francisco, Marker Seven is comprised of a cross-disciplinary in-house team of analysts, architects, designers and developers. The agency provides both online marketing and business solutions which allow companies to build brands and streamline operations. Marker Seven helps clients ranging from leading regional businesses to Fortune 500 companies create memorable digital experiences by guiding them through the full life cycle of a project. Among the award-winning agency's clients are such premier global brands as Pearson Education, Disney, IBM, Blue Shield, Ghirardelli Chocolate and more. For more information visit www.markerseven.com